Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We partner with trusted suppliers to bring you quality products. Estimated delivery times are:
- Domestic (US): 7–15 business days
- International: 14–30 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your order and delivery location. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. These charges are not included in your order total and are non-refundable.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at info@studio119.co within 30 days of the estimated delivery date and we will work with our supplier to resolve the issue.
Contact Us For any shipping questions, reach out to us at info@studio119.co or through our contact page.